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CVSS: 5.3EPSS: 0%CPEs: 4EXPL: 0

13 Jun 2022 — When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number. Cuando ha sido deshabilitada la configuración del sistema Secure::DisableBanner y el agente comparte su calendario por medio de una URL pública, el archivo ICS recibido contiene el número de versión de OTRS • https://otrs.com/release-notes/otrs-security-advisory-2022-07 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 4.3EPSS: 0%CPEs: 2EXPL: 0

21 Mar 2022 — Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled. La hora contabilizada es mostrada en la Visualización Detallada del Ticket (Interfaz Externa), incluso si ExternalFrontend::TicketDetailView###AccountedTimeDisplay está deshabilitado • https://otrs.com/release-notes/otrs-security-advisory-2022-06 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 5.4EPSS: 0%CPEs: 2EXPL: 0

21 Mar 2022 — Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions. Un traductor malicioso es capaz de inyectar código JavaScript en algunas cadenas traducibles (donde se permite el HTML). El código podría ejecutarse en el administrador de paquetes. • https://otrs.com/release-notes/otrs-security-advisory-2022-05 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 9.0EPSS: 0%CPEs: 6EXPL: 0

21 Mar 2022 — Specially crafted string in OTRS system configuration can allow the execution of any system command. Una cadena especialmente diseñada en la configuración del sistema OTRS puede permitir la ejecución de cualquier comando del sistema • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') •

CVSS: 4.3EPSS: 0%CPEs: 1EXPL: 0

18 Oct 2021 — Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions. Unos agentes pueden bloquear el ticket sin el permiso de "Owner". Una vez bloqueado el ticket, puede ser movido a la cola donde el agente tiene permisos "rw" y conseguir un control total. • https://otrs.com/release-notes/otrs-security-advisory-2021-20 • CWE-266: Incorrect Privilege Assignment •

CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0

26 Jul 2021 — It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Es posible crear un correo electrónico que contenga un enlace especialmente diseñado y que pueda ser usado para llevar a cabo un ataque de tipo XSS. Este problema afecta a: OTRS AG ((OTRS)) Community Edition:... • https://otrs.com/release-notes/otrs-security-advisory-2021-15 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0

26 Jul 2021 — Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. Unos Paquetes de Soporte Generados contienen claves privadas S/MIME y PGP si la carpeta que los contiene no está oculta. Este problema afecta a: OTRS AG ((OTRS)) Community Edition versión 6.0.x versión 6.0.1 y versiones pos... • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0

14 Jun 2021 — DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. El ataque de DoS puede ser llevado a cabo cuando un correo electrónico contiene una URL especialmente diseñada en el cue... • https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html • CWE-754: Improper Check for Unusual or Exceptional Conditions CWE-755: Improper Handling of Exceptional Conditions •

CVSS: 6.5EPSS: 0%CPEs: 3EXPL: 0

08 Feb 2021 — Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. Los campos del Article Bcc y la información personal del agente son mostradas cuando el cliente imprime el ticket (PDF) por medio de una interfaz externa. Este problema afecta a: OTRS AG OTRS versiones 7.0.x versión 7.0.23 y versiones anteriores; versiones 8.0.x ve... • https://otrs.com/release-notes/otrs-security-advisory-2021-02 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor •

CVSS: 4.3EPSS: 0%CPEs: 1EXPL: 0

23 Nov 2020 — When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. Cuando OTRS usa múltiples backends para la autenticación de usuarios (con LDAP), unos agentes pueden iniciar sesión incluso si la cuenta está ajustada como no válida. Este problema afecta a OTRS; versiones 8.0.9 y anteriores • https://otrs.com/release-notes/otrs-security-advisory-2020-16 • CWE-287: Improper Authentication •