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CVSS: 4.9EPSS: 0%CPEs: 4EXPL: 0

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions. Cuando el usuario descarga claves y certificados de PGP o S/MIME, el archivo exportado presenta el mismo nombre para las claves privadas y públicas. • https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2020-11 • CWE-201: Insertion of Sensitive Information Into Sent Data •

CVSS: 8.1EPSS: 0%CPEs: 3EXPL: 0

An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions. Un atacante con la capacidad de generar ID de sesión o tokens de restablecimiento de contraseña, ya sea mediante la autenticación o la explotación de OSA-2020-09, puede predecir ID de sesión de otros usuarios, tokens de restablecimiento de contraseña y contraseñas generadas automáticamente. Este problema afecta a ((OTRS)) Community Edition: versiones 5.0.41 y versiones anteriores, versiones 6.0.26 y versiones anteriores. • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2020-10 • CWE-331: Insufficient Entropy •

CVSS: 7.5EPSS: 1%CPEs: 9EXPL: 0

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. Es posible diseñar peticiones de Contraseña Perdida con wildcards en el valor de Token, permite a un atacante recuperar Token(s) válidos, generados por usuarios que ya solicitaron nuevas contraseñas. Este problema afecta a: ((OTRS)) Community Edition versiones 5.0.41 y anteriores, versiones 6.0.26 y anteriores. • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2020-09 • CWE-155: Improper Neutralization of Wildcards or Matching Symbols •

CVSS: 5.4EPSS: 0%CPEs: 3EXPL: 0

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. Un atacante es capaz de diseñar un artículo con un enlace hacia la libreta de direcciones del cliente con contenido malicioso (JavaScript). • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2020-08 • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') •

CVSS: 4.3EPSS: 0%CPEs: 9EXPL: 0

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. Unos archivos generados por el paquete de soporte podrían contener información confidencial que podría sin querer ser revelada. Este problema afecta a: ((OTRS)) Community Edition: versiones 5.0.41 y anteriores, versiones 6.0.26 y anteriores. • http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html https://otrs.com/release-notes/otrs-security-advisory-2020-07 • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor CWE-201: Insertion of Sensitive Information Into Sent Data •